Blooming Harbor Flower Shop Policy

1. Ordering and Payment:

1.1 Order Placement:

- Orders can be placed online through our website, in-store, or over the phone. By placing an order, customers confirm the accuracy and completeness of the provided information.

1.2 Payment:

- We accept major credit cards through our secure payment gateway. All transactions are encrypted for security.

2. Delivery:

2.1 Delivery Areas:

- We deliver to specified areas within India. Delivery charges may apply, and fees will be displayed during the checkout process.

2.2 Delivery Times:

- Delivery times are subject to availability and may vary based on order volume.

2.3 Recipient Availability:

- A recipient must be present at the delivery address. In case of absence, we will attempt to leave the flowers in a safe place.

3. Refunds and Returns:

3.1 Quality Guarantee:

- We guarantee the quality and freshness of our flowers. If dissatisfied, customers should contact us within 24 hours of receipt.

3.2 Refunds:

- Refund requests must be made within 7 days of purchase. Refunds are issued based on the circumstances of each case.

4. Privacy Policy:

4.1 Data Collection:

- We collect personal information for order processing and communication purposes. Customer information is securely stored and not shared with third parties.

4.2 Communication:

- By providing contact information, customers consent to receiving communication regarding their order and promotional offers.

5. Intellectual Property:

5.1 Copyright:

- All content on our website, including images and text, is the property of Blooming Harbor Flower Shop and is protected by copyright.

6. Amendments:

6.1 Changes to Policy:

- We reserve the right to modify our policies at any time without prior notice.

7. Customer Care:

- Our team is dedicated to providing excellent customer service. For inquiries, concerns, or feedback, please contact us at [email protected].

By engaging with Blooming Harbor Flower Shop, customers agree to abide by these policies. We appreciate your trust and look forward to serving you with the finest blooms and exceptional service.